Please review these Terms and Conditions (“Terms”) before using ReplicaGem (“the Site”), operated by ReplicaGem (“we,” “us,” or “our”). These Terms govern your use of the Site and any transactions made through it.
- Acknowledgment of Terms
By accessing or using the Site, you agree to these Terms. If you do not agree, please refrain from using the Site. - Site Use
You must be at least 18 years old to use the Site. Use the Site only for lawful purposes and comply with all relevant guidelines. - Product Information and Pricing
We strive to provide accurate product information, including descriptions, prices, and availability. However, we do not guarantee that the Site is free from errors. We reserve the right to correct any inaccuracies and update information as needed. - Orders and Payments
By placing an order, you confirm that you are authorized to make the purchase and that your payment details are correct. We reserve the right to refuse or cancel orders, including those with pricing errors or suspected fraud. - Shipping and Returns
5.1 Shipping: We aim to ensure reliable shipping. Once the product is with the carrier, we are not responsible for any loss, damage, or delays. For shipping issues, contact our customer support.
5.2 Returns and Exchanges: If you receive a damaged or defective item, contact us within 2 days of receipt. We may request photos or details and offer a replacement, refund, or exchange. Items must be unused, in original condition, and with original packaging. Returns are assessed on a case-by-case basis. - Limitation of Liability
ReplicaGem is not liable for any damages resulting from your use of the Site, including content errors or unauthorized access. - Indemnification
You agree to indemnify and hold ReplicaGem and its affiliates harmless from any claims, liabilities, expenses, or damages arising from your use of the Site or any violation of these Terms.